One free account change a month

The cloud account licence covers one trading account. You can change which one it is, and the first change each month is free.

Where it is: Account → Cloud account → Change account.

How it works

1. You tap Change account. The one you had is disconnected.
2. You type the number, the password and the server of the new account.
3. Within a minute it is copying.

The days you have left stay. Changing account takes no time off you and charges you nothing: your plan ends on the same date as before.

Why one a month and not as many as you like

Every new account that enters the cloud is registered with the provider, and that registration is paid for. One change a month nobody notices; ten a month eat the whole plan.

If you genuinely need another change before the month is out — you mistyped something, you moved broker, you opened a new account — write to @NorteSupportBot and we will do it for you. It is not a penalty, it is a brake so nobody uses it as a rotation.

The counter runs by calendar month: it resets on the 1st.

Before you change, look at what is open

If the old account has live trades, the change does not touch them:

• They stay at the broker, with their stop and target in place and working.
• The copier stops managing them: it will not move the stop even if the channel says so, and it will not close them.
• Their history stops showing in the app.

If you have anything open or pending, the change will not let you through: close it first, or let it resolve. That is deliberate, so no trade of yours is left with nobody watching it.

One account at a time

The cloud is not a per-person subscription, it is per account. If you want two accounts copying at once, you add another cloud account; you do not switch between them.

And the account you connect has to be live: for testing on demo there is shadow mode, which costs you nothing.