The channel posted a signal and it was not recognised

It happens, mostly with new channels or unusual formats. It is fixable and it is quick.

First, see what was decided

In Historial → Mensajes (History → Messages — the app is in Spanish for now), find the message. It may be:

• Ignored: not seen as a signal.
• Waiting: seen in part, with the rest still expected. Some channels send the entry in one message and the targets in another; this is normal and resolves itself.
• Discarded: it was seen as a signal, but did not pass your checks. That is a different article: see The signal was read but no trade opened.

What the system does on its own

The copier learns each channel's format as it reads it. A new channel is understood less well the first few times and better afterwards, without you doing anything. That learning belongs to that channel and is not mixed with any other.

If you want to speed it up, use the source's review history button: the channel's last few weeks are read in one go and learned from all at once, with nothing executed.

If it posts images

Some channels send the signal as a screenshot. They are not read yet; it is one of the next things coming.

If many get away from the same channel

Look at the minimum confidence you have set. If you raised it a lot, good signals get discarded along with the noise. Lower it a little and watch.

If it still keeps getting away

Write to us through the bot with the link to the message, or the text exactly as the channel published it. The formats it does not understand today are what make it understand them tomorrow.