Contact support

Support for Norte Signals and Norte Copier is the same and lives on Telegram: @NorteSupportBot. It is the official channel; there is no other.

What happens when you write

The bot recognises you by your Telegram account: it knows what you have, until when, whether your trading account is connected and whether anything of yours needs attention. With that, it first tries to solve it on its own: it shows you what it sees, takes you to the article in this centre that answers your question, or tells you the step you are missing.

If it cannot solve it, or if you ask, a person continues the conversation with all of the above already in view, so you never repeat yourself. Copier Pro customers are served first.

What we will never ask you

Not your MetaTrader password, not the code Telegram sends you, not your two-step verification password, not access to your account. If someone asks for it in Norte’s name, it is not us.

What support does not do

It gives no investment advice and does not tell you which channel to follow: your Radar does that, with your data. Questions about your broker account, deposits or withdrawals are for the broker’s customer service.

Before writing

Many answers are here: search above. And in the app, Home tells you the step you are missing and Account shows your plan and your trading accounts.

Updated 18 September 2026

Still stuck?

Write to us in the bot and a person reads it. Tell us what you expected and what happened.

Write in Telegram