A signal is settled once it is known how it ended: it reached the take profit, it reached the stop loss, or a mixture of the two.
Where it is: Channels → tap the channel → Shadow result.

With your broker's real candles. We ask your own terminal what price did minute by minute from the moment of the signal, and walk that path candle by candle.
We do not use a generic reference price: your broker's gold and somebody else's are not exactly the same price, and the one that matters is yours.
From the entry, in order, looking at each candle:
If one candle touches the stop loss and the take profit, there is no way to know which came first: a candle only records its high and low, not the order.
In that case the stop loss wins, and the signal is marked as unclear.
It is on purpose: we count the worse of the two cases. and your real result — with spread and slippage — will almost never be better than the shadow's.
Exiting at the stop-loss-to-entry does not count as a loss: you did not lose. And closing protected does not either: you won.
If you have it switched on in your settings, the stop loss does not stay where the channel put it:
The stop loss only improves, never worsens, and is never placed on the other side of the price. That is why a trade can end as “closed protected”: it did not reach the take profit it was aiming at, but it did leave money.
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